Frequently asked questions about orders and Shipping
How long does shipping take?

Shipping times can vary depending on the item and your location, but most orders are processed within 3–7 business days before shipping. Once your order is on the way, delivery typically takes another 3–7 business days within the U.S.

Because many of our items are made to order and carefully packed by hand, larger or highly detailed prints may take a little longer. You’ll receive tracking information as soon as your order ships.
Do you ship internationally?

At this time, Tales and Scales Shoppe only ships within the United States. We hope to offer international shipping in the future as we continue to grow.
How can I track my order?

Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way. If you haven’t received tracking information after a few business days, feel free to contact us and we’ll help you out.
What happens if my item arrives damaged?

If your item arrives damaged, please contact us within 24 hours of delivery with photos of the item and packaging. We want you to love your order, and we’ll work with you to make it right with a solution whenever possible.
Can I cancel or change my order?

Orders can usually be canceled or changed within 24 hours of being placed. Since many of our items are made to order, we may not be able to make changes once production has started. If you need to update or cancel your order, contact us as soon as possible and we’ll do our best to help.
Do you accept returns?

Because many Tales and Scales Shoppe items are made to order, we do not accept general returns or exchanges. However, if your order arrives damaged or there’s an issue with your item, please contact us within 24 hours of delivery and we’ll work with you to make it right.

Frequently asked product questions
Why are your collectibles priced this way?

Each Tales and Scales Shoppe collectible is carefully 3D printed, finished, and packaged by hand using quality materials and detailed designs. Pricing reflects the time, equipment, materials, licensing costs when applicable, and care that goes into creating small-batch geeky and nerdy collectibles rather than mass-produced items.
What are your collectibles made from?


Our collectibles are created using high-quality 3D printing PLA or PTEG materials designed for durability and detail. Each piece is carefully printed, cleaned, and packaged by hand to bring your favorite geeky and nerdy designs to life. Colors and small details may vary slightly, making every item uniquely yours.
Are the figures hand painted?

Most Tales and Scales Shoppe figures are hand painted unless specifically stated in the product listing. Any hand-painted or specialty finishes will always be mentioned in the item description.
Are all items exactly the same?

Because our collectibles are 3D printed and handmade with care, slight variations in color, texture, or small details can happen from piece to piece. These little differences are part of what makes each item unique.
Are these suitable for children?

Many Tales and Scales Shoppe collectibles are designed for display and collecting rather than rough play. Some items may contain small parts that could be a choking hazard, so they may not be suitable for young children. We recommend adult supervision and checking individual product listings for any specific age recommendations.
How should I display or care for them?

To keep your collectibles looking their best, display them indoors and avoid prolonged exposure to direct sunlight, heat, or moisture, which can affect 3D printed materials over time. Dust gently with a soft cloth or small brush, and avoid using harsh cleaners or chemicals.

Frequently asked questions about us
What is Tales and Scales?

Tales and Scales Shoppe is a small creative shop focused on geeky and nerdy 3D printed collectibles, creatures, decor, and gifts inspired by fantasy, gaming, pop culture, and fun original designs. Every item is carefully created with attention to detail to bring a little more personality and imagination to your shelves, desk, or collection.
Are your designs original?

Many Tales and Scales Shoppe designs are original creations, while others are officially licensed designs created by talented artists and makers we partner with. We always aim to support creators and bring unique, high-quality collectibles to fellow geeks and nerds.
Do you do limited drops?

Yes! Some Tales and Scales Shoppe collectibles are released as limited drops, seasonal designs, or small-batch collections. Once they sell out, they may not return — so if you see something you love, don’t wait too long to grab it.
Will sold out creatures return?

Some sold out creatures may return in future restocks, while others are retired permanently as part of limited drops or seasonal collections. If there’s a favorite you’re hoping to see again, keep an eye on our shop and social media for restock updates and new releases.
Where can I see new releases first?

Email subscribers are usually the first to hear about new releases, restocks, limited drops, and exclusive updates from Tales and Scales Shoppe. Joining the mailing list is the best way to stay ahead of upcoming creatures and collections.